Privacy Policy
Last Updated: October 14, 2025
Privacy Statement
SmartLife Medicine is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this site, you agree to the practices described below.
Collection of Personal Information
When you submit forms on our website, we may collect personally identifiable information such as your name, email address, phone number, and mailing address. In some cases, this information may include health-related details that could be considered Protected Health Information (PHI) under HIPAA.
We may also collect non-identifiable demographic and technical data such as ZIP code, browser type, device identifiers, and usage statistics.
If you submit medical or health-related details (for example, through appointment or contact forms), that information is handled in accordance with our Notice of Privacy Practices.
Use of Personal Information
Your personal information is used to provide requested services, respond to inquiries, and operate our website effectively. We may contact you to share information about our services or request feedback. We do not use or disclose PHI for marketing purposes without your written authorization, as required by HIPAA.
Session Analytics and LogRocket
To improve website performance and usability, we use a session analytics tool called LogRocket. LogRocket records limited, anonymized interactions with our website, such as navigation patterns, clicks, and technical performance data.
- LogRocket does not intentionally collect or store PHI or other sensitive personal details.
- Fields containing personal or health-related information are redacted or excluded from any recordings.
- The data collected is used only for troubleshooting technical issues and improving website functionality.
- LogRocket operates under strict data-processing terms, and its data handling complies with applicable privacy and security requirements.
You may learn more about LogRocket’s privacy practices at https://docs.logrocket.com/docs/privacy.
Disclosure to Third Parties
We do not sell or lease your personal information. We may share limited data with trusted vendors who assist in hosting, analytics, or communication. These partners are bound by confidentiality and, where applicable, Business Associate Agreements to protect your information.
HIPAA Compliance and PHI
If you are a patient of SmartLife Medicine, any health-related information you provide is safeguarded under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices explains how we use and disclose PHI and your rights regarding that information. You may request a copy of this notice from our office.
Cookies and Tracking Technologies
We may use cookies and other technologies to enhance site functionality and analyze performance. These tools collect anonymous data and are not linked to PHI. You may adjust browser settings to limit cookies, but doing so may affect certain features.
Security of Your Information
We use administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure. Any personal or health-related information submitted through our secure forms is encrypted using SSL technology. Please avoid sending PHI through unsecured channels such as standard email.
External Links
Our website may link to other organizations’ sites. SmartLife Medicine is not responsible for the content or privacy practices of those external websites. We encourage you to review their privacy policies before providing information.
Changes to This Policy
We may revise this Privacy Policy periodically. The updated version will appear on this page with the new effective date. We encourage you to review it regularly to stay informed.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
SmartLife Medicine
12 Salt Creek Lane, Suite 300
Hinsdale, IL 60521
Phone: 630.922.5071
Please do not include sensitive personal or health information in general inquiries.